Privacy policy

Last updated: September 2026

Made From Mistakes ("we," "us," or "our") operates the website madefrommistakes.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

What We Collect

When you visit our site, we automatically collect certain information about your device, including your browser type, IP address, time zone, operating system, and some of the cookies installed on your device.

As you browse, we collect information about the pages and products you view, the websites or search terms that referred you to us, and how you interact with the site. We refer to this as "Device Information."

When you make a purchase or attempt to make a purchase, we collect your name, billing address, shipping address, email address, phone number, and payment information. We refer to this as "Order Information."

When you sign up for our newsletter or create an account, we collect your email address and any preferences you provide.

When we refer to "Personal Information" in this policy, we are talking about both Device Information and Order Information.

How We Collect Information

We collect Device Information using cookies, log files, web beacons, tags, and pixels. Cookies are data files placed on your device that often include an anonymous unique identifier. Log files track actions occurring on the site and collect data including your IP address, browser type, referring/exit pages, and date/time stamps. Web beacons, tags, and pixels are electronic files used to record information about how you browse the site.

We also use third-party analytics and marketing tools that may set their own cookies or tracking technologies on your device. These include tools provided by Meta (Facebook Pixel) and Google Analytics, which help us understand traffic patterns and improve our marketing. You can opt out of targeted advertising through your browser settings or via the Digital Advertising Alliance opt-out portal at optout.aboutads.info.

Do Not Track

Some browsers have a Do Not Track (DNT) feature that signals to websites that you do not want your online activity tracked. Because there is currently no consistent industry standard for recognizing or honoring DNT signals, we do not respond to DNT browser signals at this time.

How We Use Your Information

We use Order Information to fulfill orders placed through the site, process payments, arrange shipping, provide order confirmations and updates, and communicate with you about your purchase. We use Device Information to help us screen for potential risk and fraud, and to improve and optimize our site by understanding how customers browse and interact with it. We may also use your information to provide you with marketing communications (such as new product announcements or promotions) if you have opted in to receive them. You can opt out at any time by clicking the unsubscribe link in any marketing email.

Sharing Your Information

We share your Personal Information with third parties who help us operate our business, including Shopify (our e-commerce platform), payment processors, shipping carriers, Klaviyo (our email marketing service), and analytics and advertising partners including Meta and Google. These third parties only have access to the information necessary to perform their specific functions and are obligated to maintain its confidentiality. You can read more about how Shopify uses your information at shopify.com/legal/privacy.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

We do not sell, rent, or trade your Personal Information to third parties for their marketing purposes.

Data Retention

When you place an order, we maintain your Order Information for our records unless and until you ask us to delete it. If you have signed up for marketing emails, we retain your email address until you unsubscribe or request removal.

Your Rights

Depending on where you live, you may have certain rights regarding your Personal Information, including the right to access the Personal Information we hold about you, the right to request that your Personal Information be corrected, updated, or deleted, the right to object to or restrict the processing of your Personal Information, and the right to data portability. To exercise any of these rights, please contact us at admin@madefrommistakes.com.

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what categories of Personal Information we collect and how it is used, the right to request deletion of your Personal Information, and the right not to be discriminated against for exercising your privacy rights.

Security

We take reasonable precautions and follow industry best practices to protect your Personal Information from unauthorized access, use, or disclosure. All payment transactions are processed through secure, encrypted connections. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Minors

Our site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children. If we learn that we have collected Personal Information from a child under 18, we will take steps to delete that information as quickly as possible.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technologies, legal requirements, or other factors. We will post the updated policy on this page with a revised "Last updated" date. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy, your Personal Information, or would like to make a request regarding your data, contact us at admin@madefrommistakes.com.